Haws 2000S User Manual download pdf (Page 7)

3/14 Model 2000S Page 7 of 8

BRITA

®

HYDRATION STATION

®

TROUBLESHOOTING

PROBLEM REPAIR CHECKLIST

1. Low water flow. a.

b.

c.

Change filter cartridge.

Verify minimum 30 psi supply pressure.

Check that the inlet screwdriver stop valve

(not supplied) is in the wide-open position.

d. Check that pressure regulator is open (in

picture at bottom of page 6; marked with

asterisk – pull knob out and rotate

counterclockwise from front of unit).

e. Contact Haws Technical Support @ 1-800-

766-5612.

2. Unit activates by itself.

a.

b.

Unit self-purges every 24 hours if not used.

Check the filling area for (and remove) any

debris, etc.

c. Contact Haws Technical Support @ 1-800-

766-5612.

3. Water will not flow; blue nozzle LEDs

activate.

a.

b.

c.

If the filter indicator LED is blinking red,

either the filter has expired and must be

replaced, or its wiring is not connected.

If a new filter was just installed, cycle power

off and on (e.g. open/close hinged panel).

If the nozzle LEDs have activated by

themselves, the sensor is detecting

something and has timed out. Check the

filling area for (and remove) any debris, etc.

d.

e.

f.

Verify inlet water pressure; check that any

inlet screwdriver stop valve is wide open.

Trigger the sensor and listen for a click or a

hum to indicate that the solenoid is

functioning. If nothing is heard, the solenoid

may be malfunctioning.

Contact Haws Technical Support @ 1-800-

766-5612.

4. Water will not flow; blue nozzle LEDs do

not activate.

a.

b.

c.

Keep your hand closer to the top of the

bottle, etc. while attempting to fill it.

Make sure the unit has power (look up at

the nozzle – the LEDs should be flashing).

Check to see if fuse has blown (fuse holder

is located on stainless panel behind hinged

plastic panel). Replace only with Bussmann

MDL-1/4” 0.25A time-delay fuses.

d. Check the circuit breaker for this unit.

e. Contact Haws Technical Support @ 1-800-

766-5612.

5. Water is observed anywhere other than

the outlet nozzle.

a. Shut off water supply and contact Haws

Technical Support @ 1-800-766-5612.

6. Water excessively splatters in drain. a. Turn down the pressure regulator (in picture

at bottom of page 6; marked with asterisk –

pull the knob out and rotate it clockwise

from the front of the unit).

b. Check nozzle for debris (if necessary, the

nozzle may be unbolted from the inside by

removing the 2 Phillips screws).

7. Filter status LED is blinking yellow or red

when unit is used.

a.

b.

Replace filter cartridge; ensure wiring is

connected properly.

If a new filter was just installed, cycle power

off and on (e.g. open/close hinged panel).

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